Our Privacy Policy

We value your privacy


Protecting your privacy is very important to us. If you choose to provide us with information, we will take reasonable precautions to keep your Personally Identifiable Information (PII) secure. PII means information that identifies you as an individual, such as your name and Social Security Number, as well as financial, health and other information about you that is nonpublic, and that we obtain so we can provide you with our services.


We will keep the information you provide private as required by law. Please read our privacy policy carefully to get a better understanding of how we collect, use, or otherwise handle your PII.


We may collect personal information about you, another insured on your policy, or a beneficiary when applying for a policy or service. We will only use this information for the specific reason for which it is provided. If you apply for a product or service, we may collect information from your consumer reports, such as your credit report.


What personal information do we collect from the people that visit our website or application?

We collect no PII from you unless you voluntarily choose to provide it. We do not collect PII from users that visit the website anonymously, but may collect website tracking data (see further discussion on this topic below). When registering on our website, you may be asked to enter your name, email address, phone number or other details to help you with your experience and so that we can provide you with our services.

To get a quote or to determine eligibility, we will use the information we collect from you, as well as information collected from third party sources. These sources may look up information about your business based on the information you have entered, including but not limited to: business address, year business was established, your Experience Modifcation Factor, your risk profile, and claims information. If Pie Insurance cannot meet all your coverage needs we may share your information with trusted Pie Partners such as Media Alpha for the purposes of offering your additional coverage options.

How do we use your information?

We may use the information we collect from you when you register, get an estimate, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To administer a contest, promotion, survey or other site feature.
• To send periodic emails regarding your order or other products and services.
• To follow up with you after correspondence (live chat, email or phone inquiries)

When do we collect information?

We collect information from you when you fill out a form or enter information on our site. If you choose to do business with us, we may collect additional information from you. If at any time in the future you wish to no longer do business with us, you can opt out of further communications by contacting us via the information at the bottom of this policy.

How do we protect your information?

We use reasonable physical, electronic, and procedural safeguards to protect your information. These include encryption, website security, and strict access controls as well as other applicable controls. We restrict access to your information to those within our organization that must use it to provide our products and services to you. Access is monitored and only granted to our employees or partner organizations that have a need to know. We retain the information you provide only as long as needed or required by law.

What type of website tracking do we use?

When you use our website, we do use some information that we collect to better provide services to you and to enhance your online experience.

We use cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
• We may also use trusted third-party services that track this information on our behalf.

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

We use Google AdSense Advertising on our website
Google AdSense is put in place to provide a positive experience for users. For additional information about Google AdSense, read more.

We use Google Analytics on our website
As part of overall performance and effectiveness monitoring, we use Google analytics to track customer activity, analyze the effectiveness of our website, and to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

For additional information about Google Analytics, read more.

Cookie warnings and turning off cookies
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It may affect the user’s experience and some website experiences may be less efficient and may not function properly.

Do Not Track
Your browser may include a “do not track” (DNT) setting that signals websites to disable tracking. We honor the request from browsers that support DNT.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide you with advanced notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

When you provide personal information to us, we may need to share your information with our business partners in order to provide services to you. If you do not agree with this or choose to not provide information requested, it may affect our ability to provide you with our services.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites, nor do these links constitute an endorsement. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

We voluntarily comply with regulations

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy.
Learn more

Children’s Online Privacy Protection Act
We do not specifically market to children under the age of 13 years old.
Learn more

We collect your email address to:
• Send information, respond to inquiries, and/or other requests or questions
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
Learn more

Telephone Consumer Protection Act
Places restrictions on telemarketing calls.
Learn More

Notification of changes to privacy policy

Our organization reserves the right to modify this policy at any time, will change this Privacy Policy when appropriate, and such changes will be effective immediately upon posting to the Privacy Policy link on our website.

Contacting us

If you have questions, please contact us via one of the following methods:

By mail:
Pie Insurance
1615 L St NW, Ste. 620
Washington, DC 20036

Last Edited on 2017-09-17